Hey there ​@haroldjwright, sorry to hear that. 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

I have exactly the same issue.  Can you help me?

iPhone 14, iOS 18.6, carrier settings iD 64.2.

WiFi calling doesn’t work, calls not coming through or able to be made.   Works fine on my work phone that uses EE.

Have turned phone off and on, reset phone carrier settings, tried airplane mode, WiFi off/on, vpn off completely, everything.   It’s been like this for days now, both on iOS 18.6 and the version before (I updated to latest 18.6 to try to resolve it).

 I only have 1 bar 4g of that in the house so without WiFi calling it’s useless.  Unless it gets sorted I’ll have no option but to switch from iD.

Hi ​@AMonks  is it that Wi-Fi calling is not working at all, or is it that the signal is poor? Is this on normal voice calls? 

iPhone 15+ changed from 14+ did the normal change over couldn’t use new

phone no network after trying multiple SIM cards no network signal went through settings and VPN was connected switched this off phone now works fine