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Wifi calling & Samsung S23 Ultra

  • 20 May 2024
  • 6 replies
  • 68 views
James Sampson
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Wifi calling not working on my S23 Ultra. All software up to date, wifi calling enabled on the device etc. Unlocked phone direct from Samsung. What else can be done as the standard cell signal is poor and calls are next to impossible?

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Best answer by andewhite 21 May 2024, 11:17

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andewhite
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Userlevel 8
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Has Wi-Fi calling ever worked with your S23 Ultra, @James Sampson?

Have you tried a NETWORK RESET on your handset?

 

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Kash
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Userlevel 7
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Hi @James Sampson ,

Welcome to the Community!

Just checking if you managed to check the advice that @andewhite provided.

If you still require assistance, please let us know.

 

Kash

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James Sampson
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Thanks - have tried that - after resetting it generally (although certainly not always) connects over wifi (based on the S23 icon) but sat still in the same position it disconnects after <1min and is temperamental 

Tom
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Userlevel 7
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Hi @James Sampson 

 

Okay, are you able to enable flight mode and then try?

 

Tom

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James Sampson
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Tried forcing it on aeroplane mode and can't make/receive any calls either 🙄

Lauren
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Userlevel 4
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Hi @James Sampson, is it possible to try a different SIM card in the phone to see if you’re still experiencing the same issue or not?- We understand this isn’t always possible, but it’s worth trying if you can. 

-Lauren

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