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Delivery - SIM not received

  • 20 December 2018
  • 3 replies
  • 126 views

I have not yet recieved my sim card when will it be delivered please?

My bill is due on the 1st? i will not pay the days i have missed also

please resolve this.
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Best answer by Ryan 21 December 2018, 15:59

Hi @ELLIE277,

I am sorry to hear that this has happened. A SIM card can sometimes take up to 3-5 working days to arrive via Royal Mail. When did you order the SIM card?

Ryan
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Userlevel 6
Badge +6
Hi @ELLIE277,

I am sorry to hear that this has happened. A SIM card can sometimes take up to 3-5 working days to arrive via Royal Mail. When did you order the SIM card?

Ryan

i ordred my phone last night at 10pm when will it arive 

Userlevel 6
Badge +6

i ordred my phone last night at 10pm when will it arive 

 

Hello @nommy.choudry77 

 

Please see below the delivery time-frames.

Mohammed

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