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I've still not received my SIM card order

  • September 7, 2020
  • 1 reply
  • 33 views
eileen4me
Community Member

Hi I set up 30 day rolling contract for a £5 00 deal on 29th August 2020 I have not received this sim card and have not received an email to confirm the order

Best answer by Mohammed H

Hello @eileen4me,

Sorry to hear that.

 

I’ll get a PM sent over so we can try to find out what’s happened here and send out a replacement.

 

Mohammed

 

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1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 9, 2020

Hello @eileen4me,

Sorry to hear that.

 

I’ll get a PM sent over so we can try to find out what’s happened here and send out a replacement.

 

Mohammed

 

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