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My SIM card has not arrived

  • 21 October 2020
  • 3 replies
  • 31 views

i’ve been on chat 3 times to ask for a replacement SIM as the one sent for my third ID account does not work.  I’ve been asking for 3 weeks and it has not arrived. there is no way to contact ID by phone and now even chat does not work. does anyone know how to get a SIM from ID?

 

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Best answer by Will 24 October 2020, 16:44

Hi @Rogec,

 

We’ll send you a Private Message now to assist with getting you that new SIM card.

 

Will

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3 replies

Userlevel 5
Badge +7

Hi @Rogec,

 

We’ll send you a Private Message now to assist with getting you that new SIM card.

 

Will

Hi,

I’ve not received a SIM card yet, when is it due to arrive??

 

Userlevel 7
Badge +9

Hi,

I’ve not received a SIM card yet, when is it due to arrive??

 

 

Hello @quality2nd,

When did you place the order?

SIM cards take 2-3 days to arrive.

 

Please can you confirm?

 

Mohammed

 

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