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my Sim card hasnt arrived with my order

  • 15 August 2020
  • 3 replies
  • 31 views

Hi, my new phone arrived over a week ago but my SIM card still hasn’t arrived yet

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Best answer by Mohammed 17 August 2020, 14:18

Hello @Armitage33,

That’s very odd.

 

We’ll get someone to PM you so a replacement SIM Can be sent to you.

 

Mohammed

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3 replies

Userlevel 5
Badge +6

That’s unusual @Armitage33, they’re usually sent out together.

 

Have you double checked the packaging? Was it an upgrade or a new line?

 

Will

 

 

Yes it was just the phone that was delivered. A new Line. 

Userlevel 7
Badge +9

Hello @Armitage33,

That’s very odd.

 

We’ll get someone to PM you so a replacement SIM Can be sent to you.

 

Mohammed

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