Hello, my SIM card has not arrived, 5 working days after I was advised it would. I cannot contact idmobile as I don’t have a working phone, hence the order. Can you advise how else I can contact you to resolve this situation?
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Hello
I’m sorry to hear that.
If you contact our Live Chat Team they can issue a replacement.
Let us know how you get on.
Mohammed
Yeah, that system doesn't work. Been on it multiple times and no joy. Can you advise how I cancel the order and get the money I have paid returned.
Thank you
A
Yes, the contract should have been cancelled now and my payment refunded.
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