Where is my order?

I was told my replacement SIM was dispatched on Monday and should take upto 3 days to be delivered by royal mail. I'm now on the 3rd day and no SIM has arrived.

Hi @Heedlad,

If it isn’t there tomorrow, please let us know and we’ll get that sorted for you.

Will

Hi 

Hi Will can u please help me I bought a I phone last Friday I haven't got any confirmation mail n mobile itself. My bank account is set direct debit but I have no idea what's going on.

I ordered a phone last week. After ordering and money being taken I received an email saying “
Although the product you ordered is currently out of stock or on 'pre-order', we’re expecting it shortly, so it should be with you soon.” 
I was not out of stock when I ordered!! And now where is it? When can I expect to receive it? 
I cannot get through to a human on the phone or on chats! Please can someone help! I just want to know what is going on with my order! Especially as £100 has been taken out of my account! 

I ordered 2 new contracts/phones 30/11. One was delivered the next day and now I'm being told the other won't be with me until 12th Jan.... they were both in stock when I ordered and are christmas presents. So what happens now. If I go to order from carphone warehouse it says I can have the very same phone tomorrow

I ordered a iPhone 11 nearly 2 weeks ago but haven’t heard nothing since. Can you update me please ? REF - 114452942

Hi all,

Have you managed to find answers to your delivery questions since posting your message? If not, please contact our Live Chat Team here and let us know how you get on.

Ryan