Hi, I glady recieved a new pair of apple airpods with my new phone.
However, I have found them to be nearly inusable on account of them constantly falling out of my ears.
I am very concerned that this expensive item is going to hit the floor of worse, break and become unuable through the period wilst I am still paying them off in monthly payment.
I see this as a product defect and as such, kindly, what might you be able to offer to help put this right?
As a suggestion, I have noticed the airpod Pro have more of an in-ear fitting with rubber buds, I would be willing to exchange for a pair of these if you would be so kind ?
Thanks
- Harle
