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Question

change delivery address


I have ordered a phone but I forgot to change my delivery address from the billing address so now DPD is trying to deliver to my parents who are out most of the week. Is there any way to change the delivery address?

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • June 6, 2025

Have you asked DPD, ​@Js46811

Once they have the consignment from iD, you might be able to change the delivery address.


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1323 replies
  • June 7, 2025

Hi ​@Js46811  we are unable to change this now it has been dispatched I’m afraid.