Skip to main content
Solved

damaged iphone 15pro box

  • 16 August 2024
  • 1 reply
  • 43 views

Hey 

I just got delivered iPhone 15 pro, I haven’t opened yet because phone box is smashed.

what should I do? 
I’m  worried phone can be broken to, that’s why I don’t wanna open it . 

Best answer by Tyler

Hey there @Marbial, thank you for reaching out.

 

If you’re worried about opening it, and worried there may be an issue with the phone, we can have this exchanged for you if you’d like us to if done so within the returns window.

 

Please contact us ASAP via our live-chat for further assistance:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

 

 

View original

1 reply

Tyler
iD Mobile Employee
Forum|alt.badge.img+23
  • iD Mobile Employee
  • 1824 replies
  • Answer
  • August 23, 2024

Hey there @Marbial, thank you for reaching out.

 

If you’re worried about opening it, and worried there may be an issue with the phone, we can have this exchanged for you if you’d like us to if done so within the returns window.

 

Please contact us ASAP via our live-chat for further assistance:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

 

 


Reply.