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I have just upgraded and my phone is due to come out with dpd but I still haven't had a confirmation email from dpd or a phone call or text so that I can track my parcel is there someone who can help me with this thanks 

Hey there @Bigjohnt1980, welcome to Community!

 

You will receive an order confirmation from us once the order has been accepted and dispatched, and then you’ll receive a further email/text from DPD with tracking information etc.

 

If you’ve still not received this, please contact our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

Hi thanks I've received my phone 

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