Delivery - SIM not received | Join the discussion, ask questions, share advice.
Solved

Delivery - SIM not received

  • 20 December 2018
  • 5 replies
  • 304 views
ELLIE277
Rank
I have not yet recieved my sim card when will it be delivered please?

My bill is due on the 1st? i will not pay the days i have missed also

please resolve this.
icon

Best answer by Ryan 21 December 2018, 15:59

View original

5 replies

Ryan
Rank
Userlevel 7
Badge +10
Hi @ELLIE277,

I am sorry to hear that this has happened. A SIM card can sometimes take up to 3-5 working days to arrive via Royal Mail. When did you order the SIM card?

Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
N
Rank

i ordred my phone last night at 10pm when will it arive 

Mohammed
Rank
Userlevel 8
Badge +9

i ordred my phone last night at 10pm when will it arive 

 

Hello @nommy.choudry77 

 

Please see below the delivery time-frames.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tiarnan Patterson
Rank

I have not received my SIM card I received my phone nearly 2 weeks ago and have been phoneless since!! To be honest I'm ready to send the phone back if this isn't resolved fast.. when will I receive my SIM card?

Kash
Rank
Userlevel 6
Badge +7

Hi @Tiarnan Patterson,

Have you been in touch with us via Social Media?

If you still require assistance we can help here via the community or via Live Chat.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?