So I recieved my order the 9 of March, I used phone for a while and battery can’t last even 3h with also huge keyboard usage problems
I chat to ID Mobile to return and I get a return number but any email confirmation or information, I over ask and I got said I can return and cancel contract and get refund
But it seems and I feel like I will return phone, I will lose phone, expensive screen protector and I will get a bill of it losing all and being in problems for get a BROKEN PHONE
Can I get clear what to do? Thank you
Faulty Iphone 15
Userlevel 7
+7
Hi
Welcome to the Community!
Did the team advise on how to return the handset back to us?
Alternatively you can visit your local Curry’s store to have the handset checked and assistance with the return.
Kash
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