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missed delivery

  • November 4, 2024
  • 1 reply
  • 67 views

I missed my handset delivery upgrade because it went to my old address. It now says its going back to currys .I was wondering is there a way that I can cancel the handset being redelivered and collect it from store instead also how do I change my address so this doesn't happen again

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • November 4, 2024

Hey there @Raven145, we’re sorry to hear that.

 

If you’d like this to be re-delivered, please contact our live-chat ASAP who can re-request the delivery:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler