I ordered a phone from ID mobile, it was meant to be delivered using dpd, I missed the delivery slot, instead of rearranging a delivery date they have sent it back to currys, I’ve contacted currys to see when it can be collected/delivered but they said I need to contact ID
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Hi
Typically DPD would send a device back to us should they be unable to deliver twice, we’d recommend keeping an eye on your tracking number.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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