mrs s malikzad | iD Mobile Community
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mrs s malikzad

  • December 19, 2024
  • 1 reply
  • 25 views
S
Community Member

I wanted one Mobile contract with one Mobile phone, but I was sent two Mobile phones with two Mobile contracts. I only requested one, and I would like to return one of the other phones I was sent by mistake. How can I return it and get the refund if money has been taken out of my account? 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • January 25, 2025

    Hey there ​@S.Malikzad, we apologise for only just getting to this, as it’s only just shown up our end.

     

    Were you able to resolve this please?

     

    Thanks,

    Tyler

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