My new phone hasn't arrived | iD Mobile Community
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My new phone hasn't arrived

  • October 9, 2024
  • 4 replies
  • 84 views

Am expecting a delivery today, but got no notification 

This topic has been closed for replies.

4 replies

  • Author
  • Active Contributor
  • October 9, 2024

I chose my new phone to be delivered today because Am not working. But I have personal things out there to do. I haven't notified what time to expect the delivery. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 10, 2024

Hi @Fhaji 

 

DPD should be in contact the night before or morning of the delivery, have you still heard nothing?

 

Tom


  • Author
  • Active Contributor
  • October 10, 2024

Nothing up to now


Lauren K
iD Mobile Employee
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  • iD Mobile Employee
  • October 12, 2024

Hi @Fhaji, please let us know if you still need assistance with this and we’ll be able to send you a PM to investigate further.

Alternatively you can contact the live chat team for delivery/DPD tracking updates:

Live Chat Support | iD Mobile Network

-Lauren