Hi all,
my new phone got returned by dpd to Carphone warehouse, because they gave me a message an hour before delivery and I was at work and didn’t see the message in time. They driver asked my wife for the pin and she didn’t know it as I hadn’t told her it because I didn’t know when it was being delivered. Now I’m paying for a new phone that I don’t have. I can’t seem to get the agent button on my phone and was wondering if there’s an actual number to call.
thanks all.
+18
+16Hi all,
my new phone got returned by dpd to Carphone warehouse, because they gave me a message an hour before delivery and I was at work and didn’t see the message in time. They driver asked my wife for the pin and she didn’t know it as I hadn’t told her it because I didn’t know when it was being delivered. Now I’m paying for a new phone that I don’t have. I can’t seem to get the agent button on my phone and was wondering if there’s an actual number to call.
thanks all.
Not sure if it's still ID Mobile policy, but I was told previously that when an order gets returned, the order is cancelled and that the customer must place a new order if they want to continue with their purchase.
+25Hi
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