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Need to switch my PAC date due to phone delivery earlier than advised, how do I do it ?

  • 4 August 2024
  • 1 reply
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My PAC switch is set for next week but I've just been told my new phone will be delivered in a couple of hours. How do I request the switch to be done today instead of next Wednesday ?

Best answer by Matthew T

Hey @Bully1974,

Once a PAC date is submitted it cannot be changed. You’ll have to use the SIM from your old network provider in the interim, then once the switch is complete, pop in your iD Mobile SIM.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • Answer
  • August 6, 2024

Hey @Bully1974,

Once a PAC date is submitted it cannot be changed. You’ll have to use the SIM from your old network provider in the interim, then once the switch is complete, pop in your iD Mobile SIM.

Thanks.