Hi, I still have not received my sim card after buying a sim only deal from you. I online purchased 8 days ago and have several emails welcoming me and direct debit has been set up but still no sim card received.
Userlevel 8
+9
SIM only orders should be delivered with 3-5 working days of their dispatch, by Royal Mail,
This forum article might help in this situation.
🍀
Userlevel 3
Hello there David, as
If you’re unhappy to continue waiting for one, which we’d completely understand, then you can collect a free replacement SIM card from any Currys store during opening hours, and once received, you can activate it to your phone number/contract via the link below:
https://my.idmobile.co.uk/ja/web/cpw/sim-swap
Once activated, you will need to put the new SIM in your phone, and then restart the phone after one hour of activating.
Similarly, if you get in contact with us, we can post a replacement SIM card out for you if you’d prefer, 1-2 working days.
Many thanks,
Tyler
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more