Hi I ordered 2 sim card. One arrived and the other one didn’t. One week later a royal mail card arrived that states sender didn’t pay full postage and is asking to be paid. What is going on.
Page 1 / 1
Have you checked item/s retained by Royal Mail is from iD Mobile,
Yes I have confirmed. It is the sim card.
Have you checked item/s retained by Royal Mail is from iD Mobile,
Yes I have confirmed it is the sim card. And £5.00 to pay for it???
Well perhaps just ask iD to send you a replacement SIM card, or pickup a replacement SIM from any Currys store,
Nowadays, iD can also email you an eSIM replacement. If your handset has an eSIM device, might be your quickest option to get going on the network.
Hi
Welcome to the Community!
I hope that your query is resolved but please let us know if you require further assistance.
Simply get back to us here and we can PM you.
Kash
Reply.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.