Skip to main content
Question

order still processing 2 weeks after ordering

  • February 27, 2022
  • 3 replies
  • 148 views
Fayeellis
Community Member

I ordered a pre order phone on 15th Feb but 2 weeks later it is still processing.

The phone was released on 22nd its now the 27th and i still have not received it.

This topic has been closed for replies.

3 replies

Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • February 27, 2022

Hey @Fayeellis, sorry to hear this. I’d recommend jumping on to the Live Chat to get an update on your order.

 

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Fayeellis
Community Member
  • Fayeellis
  • Author
  • Community Member
  • 0 replies
  • February 27, 2022

When I try the live chat it asks for an ID mobile number which I dont have.

Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • February 27, 2022

Hey @Fayeellis, you can enter any phone number, doesn’t have to be an iD number :)

 

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement