I have just placed an order to upgrade to a sim only deal. The address for the order was incorrect but I placed the order. I have changed the address on the app afterwards. The confirmation email said this might cause problems. As the call centres are closed and the online chat is closed what can I do?
Solved
Ordered my SIM to the wrong address
Best answer by PavD
Hey C.m.thorne,
Welcome to the iD Community.
I have sent you a direct message with some further information.
Regards,
Pav
This topic has been closed for replies.
Hey C.m.thorne,
Welcome to the iD Community.
I have sent you a direct message with some further information.
Regards,
Pav
Pls can send my sim from my new adresa pls
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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