Phone not delivered and now without phone | iD Mobile Community
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Phone not delivered and now without phone

  • November 4, 2024
  • 1 reply
  • 27 views

My phone was due to be delivered Friday, but we were delayed coming back from holiday and missed it. It said it was at the warehouse and so id planned on picking it up tomorrow when I’m back at work. However I’ve now seen the link has been updated to say it’s on its way back to currys and there is no advice on what to do. My old phone has been disconnected which isn’t ideal. Please help!

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • November 5, 2024

Hi @Mnursaw 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom