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Phone upgrade no delivery from DPD

  • July 28, 2025
  • 1 reply
  • 69 views

I ordered an upgrade, DPD contacted me on the delivery day to say it was arriving, then to say delayed, then again to say there is an unexpected issue, and then nothing.

 

Can you please contact DPD to find out where my phone is as their site appears not to give any options to find out where my delivery is.

 

Many thanks,

 

David.

Best answer by Tom

Hi ​@David1965 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 29, 2025

Hi ​@David1965 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom