so i have a problem with the delivery.. first of all i ordered an iphone 7+ (contract monthly) at 28£.
I just received not long ago an emai that said "Delivery has failed to these recipients or groups:
websales@idmobile.co.uk
The email address that you entered couldn't be found. Check the address and try resending the message. If the problem continues, please contact your helpde"
I just want to know if m i going to get thone still or i get my money back.. i need to know what now??
Problem with delivery
This topic has been closed for replies.
Hi @Daniel ,
We're sorry for the somewhat confusion email that you have received. The best way for us to be able to look into this would be to query this with our Live Chat team.
Alternatively I have sent you a PM with further contact routes.
Ryan
We're sorry for the somewhat confusion email that you have received. The best way for us to be able to look into this would be to query this with our Live Chat team.
Alternatively I have sent you a PM with further contact routes.
Ryan
I made an upgrade on 6 th of April and they told me I ll recive on 27th of April.and I don't recive.i call at dad and they said they don't have any phone.i try to contact id mobile by phone .email and live chat but I couldn't.what I need to do?because I alt3day paid the upfront. Thank you
We are sorry to hear this. We will send you a Private Message now to help with this. To view the message sent, simply click on your profile icon and select Private messages.
-Mohsin
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.