Return to consignor requested

  • 3 September 2020
  • 1 reply

Yesterday (2sep 2020) I ordered a new contract phone to be delivered today, this morning a got a email saying it will be delivered between 12:08 - 13:08.

IT is now 14:00 and the tracking info says that a return to consignor was requested (09:51) and the lasted update is that it is being returned to carphone warehouse.


I have been home all day so have not missed any calls or deliveries. Can anyone give me a clue on what is happening?

1 reply

Userlevel 6
Badge +8

Hi @Folded Engine,


Did you place the order through us directly or through Carphone Warehouse?