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Question

Return to consignor requested

  • September 3, 2020
  • 1 reply
  • 2024 views

Yesterday (2sep 2020) I ordered a new contract phone to be delivered today, this morning a got a email saying it will be delivered between 12:08 - 13:08.

IT is now 14:00 and the tracking info says that a return to consignor was requested (09:51) and the lasted update is that it is being returned to carphone warehouse.

 

I have been home all day so have not missed any calls or deliveries. Can anyone give me a clue on what is happening?

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1 reply

Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • September 5, 2020

Hi @Folded Engine,

 

Did you place the order through us directly or through Carphone Warehouse?

 

Will