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I’m going around in rings trying to organise return of a handset to a Curry’s store. Customer service chat opened a postal return but this was not what I wanted. Now Curry’s say that they can’t accept the handset as a postal return is open. I’ve tried to have this closed via the chat but it hasn’t worked. How can I get the return made in store?

Hi @Tiredofwaiting 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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