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returned upgrade

  • 30 September 2024
  • 1 reply
  • 11 views

Aimee Bensley
Community Member

Hi 

I returned my upgrade to your warehouse before the weekend. Recorded delivery. 

Can you update my account plz? 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7444 replies
  • October 3, 2024

Hi @Aimee Bensley,

Welcome to the Community!

It can take around 7 working days for the order to be received and processed by the returns team.

Once the return is processed you will receive a final bill.

Please get in touch with our Live Chat Team if you don’t have an update after 7 days.

 

Kash