Question

Sim Card not arrived

  • 6 April 2024
  • 1 reply
  • 9 views
Jimmy4e678
Rank

I ordered my new Sim Card 27th March 2024 and it has not arrived which has been 5 working days ago.

 

1 reply

Tyler
Rank
Userlevel 3

Hey there @Jimmy4e678, welcome to Community!

 

We’re very sorry to hear you hadn’t received your SIM card on-time. Please can you confirm if you’re still yet to receive this?

 

If so, then you can collect a free iD Mobile replacement SIM card from any Currys store during opening hours, and activate it via the link below. You just need to ask a member of Currys staff in-store for a iD Mobile replacement SIM card:

 

https://my.idmobile.co.uk/activate-sim-outside

 

Our apologies for any delivery delays, and thank you for your patience.

 

Kind regards,

Tyler

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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