Question

Tracking phone order

  • 17 September 2019
  • 9 replies
  • 1130 views
K
I've just ordered a phone online for a contact and when do you find out if you get it and how long did anybody wait for another email just wanna know if its gone through properly as its a gift

9 replies

Mohammed
Rank
Userlevel 7
Badge +9

Hello @Kelly34,

You'd usually get a confirmation email and a dispatch email when the phone is sent. If you placed the order today (17th September 2019) then you should receive a dispatch email tonight when the phone is dispatched. (Of course, this is subject t0 the phone being in-stock, so if you've pre-ordered the iPhone, it'll be dispatched for release day etc).

If you don't hear anything tomorrow and it's not an iPhone 11 pre-order, please get in touch wtith us and we'll track the order for you.

Mohammed

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Bobo21
Rank

Can you please tell me haw long it take 

A

Order number deleted

Will
Rank
Userlevel 6
Badge +8

Hi @Angalena Johal,

 

How can we assist you today?

 

Will

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A

117953540 tracking number the order was place yesterday and the money has come out the account.

 

I require the sim card ASAP car phone warehouse are sending my handset today.

 

But I have no sim card and vulnerable adult liver condition and several health problems require telephone contact urgently.

 

 

A

Any response?? Delivery date 

 

A

Hi @Angalena Johal,

 

How can we assist you today?

 

Will

When we I received my sim card

A

Hi @Angalena Johal,

 

How can we assist you today?

 

Will

When we I received my sim card

117953540 tracking number the order was place yesterday and the money has come out the account.

 

I require the sim card ASAP car phone warehouse are sending my handset today.

 

But I have no sim card and vulnerable adult liver condition and several health problems require telephone contact urgently

Kash
Rank
Userlevel 4
Badge +7

Hi @Angalena Johal,

If you ordered a contract with iD Mobile the SIM should come with the handset from Carphone Warehouse.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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