upgraded but not recived any confirmation of when phone will be delivered | iD Mobile Community
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upgraded but not recived any confirmation of when phone will be delivered

  • February 28, 2025
  • 4 replies
  • 161 views
N
New Contributor

Upgraded my phone via sales team was told I would receive next day delivery. Haven’t received any email confirmation of when device will be delivered. 

Best answer by Tyler C

Hey there ​@Nrw94ox, we’re sorry to hear that.

 

I’d recommend calling the sales team back ASAP to check for updates, between 9am-6pm Monday-Friday.

 

Their number is 02071391397.

 

Thanks,

Tyler

    4 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • February 28, 2025

    Have you checked your spam/junk mailboxes? You will get a DPD notification when the phone is out for delivery. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New Contributor
    • Nrw94ox
    • Author
    • New Contributor
    • February 28, 2025

    Yes been checking for a couple of days.

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • February 28, 2025

    Maybe waiting for stock. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • February 28, 2025

    Hey there ​@Nrw94ox, we’re sorry to hear that.

     

    I’d recommend calling the sales team back ASAP to check for updates, between 9am-6pm Monday-Friday.

     

    Their number is 02071391397.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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