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Question

upgraded but not recived any confirmation of when phone will be delivered

  • February 28, 2025
  • 4 replies
  • 27 views
N
New
 Contributor

Upgraded my phone via sales team was told I would receive next day delivery. Haven’t received any email confirmation of when device will be delivered. 

    4 replies

    MZone
    Silver Contributor
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    • MZone
    • Silver Contributor
    • 460 replies
    • February 28, 2025

    Have you checked your spam/junk mailboxes? You will get a DPD notification when the phone is out for delivery. 

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    N
    New
 Contributor
    • Nrw94ox
    • Author
    • New
 Contributor
    • 1 reply
    • February 28, 2025

    Yes been checking for a couple of days.

    MZone
    Silver Contributor
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    • MZone
    • Silver Contributor
    • 460 replies
    • February 28, 2025

    Maybe waiting for stock. 

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 2941 replies
    • February 28, 2025

    Hey there ​@Nrw94ox, we’re sorry to hear that.

     

    I’d recommend calling the sales team back ASAP to check for updates, between 9am-6pm Monday-Friday.

     

    Their number is 02071391397.

     

    Thanks,

    Tyler

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