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upgraded but not recived any confirmation of when phone will be delivered

  • February 28, 2025
  • 4 replies
  • 71 views
N
New
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Upgraded my phone via sales team was told I would receive next day delivery. Haven’t received any email confirmation of when device will be delivered. 

Best answer by Tyler

Hey there ​@Nrw94ox, we’re sorry to hear that.

 

I’d recommend calling the sales team back ASAP to check for updates, between 9am-6pm Monday-Friday.

 

Their number is 02071391397.

 

Thanks,

Tyler

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    MZone
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    • MZone
    • Platinum 
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    • 1006 replies
    • February 28, 2025

    Have you checked your spam/junk mailboxes? You will get a DPD notification when the phone is out for delivery. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
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    • Nrw94ox
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    • 1 reply
    • February 28, 2025

    Yes been checking for a couple of days.

    MZone
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    • MZone
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    • 1006 replies
    • February 28, 2025

    Maybe waiting for stock. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
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    • Answer
    • February 28, 2025

    Hey there ​@Nrw94ox, we’re sorry to hear that.

     

    I’d recommend calling the sales team back ASAP to check for updates, between 9am-6pm Monday-Friday.

     

    Their number is 02071391397.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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