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Being accepted

  • 22 October 2021
  • 1 reply
  • 23 views

I got a confirmation email saying thank you for placing your order with a reference number. 
I just got a message saying that my card had blocked the upfront payment and for me to try again, however the £0.01 check was done on me. Will ID Mobile try to take the payment again now that I have contacted my bank? 
 

thanks


1 reply

Userlevel 5
Badge +7

Hi @Julia157,

Have you received confirmation that the order has processed and dispatched?

Usually if payment fails the order won’t go through.

 

Kash

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