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Question

caller Id not enabled


Prashant Purohit
Community Member

Hi.... I had disabled my caller ID ( although with great difficulty as it was showing message 'unexpected error from network'). But somehow it got disabled after a few attempts.

 

  Now I cannot change this back to enable my caller ID so people can see my phone number when I call them. I have tried all I can through call setting etc . It always show a message  "unexpected error from network". Can some one help please .?

 

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3 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8275 replies
  • July 26, 2021

Hi @Prashant Purohit,

Sorry to hear that.

Can you please confirm which handset you are using?

 

Thanks,

 

Kash


Prashant Purohit
Community Member

Real me 6i.  I actually tried everything like changing in settings, restarting the phone, updating software , replacing sim etc etc.

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8275 replies
  • July 26, 2021

@Prashant Purohit,

 

Could you please try resetting your network settings and see if you can then change the caller ID to on and see if that works?

 

Kash