Question

Cancelling monthly contract

  • 5 July 2021
  • 1 reply
  • 15 views

I no longer wish to use my mobile phone and therefore wish to cancel my monthly contract.  I do not have the ID app and cannot find how to go about cancelling my contract.  I notice that numerous people have received PM’s is this what I need to cancel my contract?  Please help me.

 


1 reply

Userlevel 6
Badge +8

Hi @gmansfield,

 

We can certainly help you out here. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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