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cannot get PAC code

  • November 3, 2023
  • 1 reply
  • 39 views

Philip Tomlinson
Community Member

I texted 65075 to get a PAC code correctly giving my date of birth got text reply saying issues doing this repeated this same answer. Directed online help got a chat bot which just told me how to get s PAC code so stick in a loop. Please resolve this otherwise breaks OFCOm rules

 

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1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1419 replies
  • November 4, 2023

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.