Text fails when sending to 82322 please advise as never had this before with other suppliers
Cant enter a radio competition as texf fails this it to heart radio
Userlevel 8
+9
Try increasing the bill cap for your iD account
I think it costs more than the standard message rate to send to the short-code 82322 - Heart Radio should have the cost for entering the competition by text, somewhere online or during the ad.
Hi thanks there doesn’t appear to be any bill cap
Userlevel 8
+9
Okay
If you manage your iD account online or by using the iD app, the following forum article might help.
Hi this isn’t the issue as bill cap was set at £5
Userlevel 8
+9
Okay
Short-codes might not work on with all MVNO companies. Their website https://www.short-codes.com has more information.
Hopefully iD can understand and fix the issue. Meanwhile, can you enter the competition online?
It is now too late ! Irhough idmobile used 3 network?
Userlevel 7
+10
Hey
iD does use Three UK’s network for coverage.
This isn’t what
Have you also got Premium SMS enabled in the app?
Mohammed
Yes I believe I have
Userlevel 7
+10
Hey
Can you check and verify? As this makes a different and could be why the texts are not sending.
Mohammed
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