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id bill

  • May 5, 2024
  • 1 reply
  • 25 views

Joseph Southall
Community Member

I paid my id bill yesterday and still can’t use my services

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • May 7, 2024

Hi @Joseph Southall,

Welcome to the Community!

It can take 2-24 hours for the suspension to be lifted once the payment is made.

On some occasions you will need to restart the handset for it to work.

As it’s been 2 days since you posted we can PM you if you are still having issues.

 

Kash