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id mobile

M
Community Member

I’m looking to buy a phone off someone. It’s new in box. He said it’s a upgrade handset, so if I buy it and he doesn’t pay bill will the phone be blocked, I will be using my own sim card, but will the phone be blocked for non payment. I bought a phone a few year back off someone and it was a 02 refresh phone so they pay for the phone separately and he didn’t pay the bill I assume and the phone was blocked I tried different SIM card.. I just don’t want it happen again.. also will it be unlocked to use any sim as I will be using ee SIM card and not id mobile. 
 

Thanks everyone 

Mike 

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    5 replies

    Ryan D
    iD Mobile Employee
    • Ryan D
    • iD Mobile Employee
    • 4571 replies
    • October 13, 2021

    Hi @Michael howard,

    So the phone that you’re buying was originally supplied by our network? If so, the contract is not tied to the handset so if the monthly payment is not made, only the SIM card services will be blocked. The handset should be unlocked to all UK networks.

    If the phone is reported as lost, stolen or part of a fraudulent purchase however, then yes, the handset will be blocked.

    Ryan

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    M
    Community Member
    • Michael howard
    • Author
    • Community Member
    • 0 replies
    • October 13, 2021

    And will any sim fit in it, or only id mobile 

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1420 replies
    • October 13, 2021

    Hello @Michael howard all SIM cards are standard sized, so it should take any SIM. 

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    M
    Community Member
    • Michael howard
    • Author
    • Community Member
    • 0 replies
    • October 13, 2021

    What I mean is some phones are locked to network. Like 3 mobile will only take a 3 sim unless u pay to unlock.. does id phones come unlocked.. 

    Ryan D
    iD Mobile Employee
    • Ryan D
    • iD Mobile Employee
    • 4571 replies
    • October 14, 2021

    Hi @Michael howard,

    Sorry if you missed this within the amount of information provided, however, I mentioned in my original reply that the handset should be unlocked to all UK networks.

    Ryan

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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