Since September, some incoming calls just end, no message or anything, just stop. Looking at the call logs, these calls all end after 2 minutes and 5 seconds. It is random, some days it wonts happen, other days it will happen continually until I call the person back, then it does not happen. Only happens on incoming calls. My wife has changed phone and SIM supplier and still it persists when she calls me. Leads me to think the problem is my phone. My phone is an Xiaomi Redmi Note Pro 5G. Any sort of ideas to combat this frustrating issue would be welcome.

Thanks for the reply@andewhiteForgot to put in the original message that my phone is a Note 12, which appears on the list you linked.I bought the phone and SIM through ID Mobile, so I hope they are trouble free.So, maybe I have a faulty SIM? I probably need to ask for a new one.If these issues started Sep-2023, perhaps an Android update (on your Redmi) is to blame.Otherwise, if nothing else has changed, maybeyour iD SIM card has developed a fault.A faulty SIM card seems able to cause various mysterious service issues - so a replacement might be the answer in this case, and is worth a try.

Perhaps somehow you’ve got a faulty SIM card,@Njames59.Otherwise, maybe your Redmi handset isn’t approved by iD Mobile, for completely trouble-free use of their network.Check this online athttps://www.idmobile.co.uk/help-and-advice/approved-handsets.

incoming calls cut off after 2min 5sec

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