Question

mobile data

  • 22 April 2023
  • 5 replies
  • 19 views
Trevor Browne
Rank

My mobile data is no good to watch any video have to use wifi

5 replies

R
Rank
Userlevel 3

Hiya,

This may be down to the service in your area, a full service checker can be found here → https://www.idmobile.co.uk/help-and-advice/coverage

It could also be worth checking in your phone settings to ensure that your phone is set to use the latest version of Mobile Network. This setting can be found under network settings in your phones settings app, as a general rule the top one tends to be the latest and fastest version.

Hope this helps.

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Kash
Rank
Userlevel 7
Badge +7

Hi @Trevor Browne,

Welcome to the Community!

I hope that @RentalLeader has been able to help.

If you require further assistance, you can let us know here.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Trevor Browne
Rank

Still the same but I've got a Samsung s8 so not a new phone,my sister has a iPhone and she has no problems but I like android. 

andewhite
Rank
Userlevel 8
Badge +9

Does your sister also use an iD SIM card in her phone @Trevor Browne?

Does your sister’s iPhone work nicely in the location where your Galaxy S8 doesn’t? 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Trevor Browne,

Have you tried the above suggested by @andewhite 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?