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Question

New Sim

  • June 10, 2021
  • 1 reply
  • 25 views
Peter Smith
Community Member

I purchased a new sim plan, which is unlimited data for £20 per month. On my account it is showing my new number but my data is still showing my old plan @ 5gb date for £15 per month. When will it show my new plan?

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    1 reply

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 3090 replies
    • June 10, 2021

    Did you purchase a new plan or did you upgrade an existing one?

    Also, how long has it been since you completed the purchase? Your order could still be in the process of completion and should update soon if you did indeed upgrade and not purchase a whole new plan.

     

    This next bit will upset you... You can get the same plan on ID Mobile via Uswitch for just £16 a month (12 month minimum term applies).

    https://www.uswitch.com/mobiles/sim-only-deal/c1228c6f7f93fe7886c03fba0d4325b38ac111c5/?position=5&impression_id=cee6ce37-fc50-40e0-91ac-fc8d34b11f84-5&comparison_id=cee6ce37-fc50-40e0-91ac-fc8d34b11f84&list=%2Fmobiles%2Fcompare%2Fsim_only_deals%2F&page=%2Fmobiles%2Fcompare%2Fsim_only_deals%2F

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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