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no service

  • 12 July 2021
  • 2 replies
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Userlevel 1

My phone has randomly started to say no service whenever I’m out of the house, and at home it says iD WiFi Call but with no signal bars. I have tried turning it on and off and removing the SIM card and putting it back in. I have the latest iPhone software update and no carrier update is available on settings. All my bills are paid and up to date.

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Best answer by Kash 12 July 2021, 20:35

Hi @megsss,

 

Please could you try manually selecting the network by doing the below:

iPhone: Go to Settings -> Mobile Data -> Network Selection. Toggle "Automatic" to off and select "iD" from the list that comes up.

Let us know how you get on with this?

 

Thanks

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Userlevel 4
Badge +7

Hi @megsss,

 

Please could you try manually selecting the network by doing the below:

iPhone: Go to Settings -> Mobile Data -> Network Selection. Toggle "Automatic" to off and select "iD" from the list that comes up.

Let us know how you get on with this?

 

Thanks

Userlevel 1

Worked first time, thanks!!

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