When I am in an area with no network coverage, any callers to my number get a message saying the number they have dialed does not exist. Why arent they put through to my voicemail?
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Hey
Have you checked to ensure Voicemail is turned ON in the iD app/account?
If it is enabled we can run through steps to configure this.
You can also have a look at Voicemail settings in the Caller app.
Mohammed
voicemail is on and works when I have signal or I am on WIFI, When I am not on the netowrk, callers just get a message saying my number doesnt exist - which is not ideal!
+24Hi
We are sorry to hear about this.
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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