PAC code request

  • 29 June 2021
  • 1 reply
  • 15 views

I recently closed my account with ID mobile as my contract had ended, and requested a PAC code. I gave this to my new provided who unfortunately did not activate it within the 30 day period.

They have advised that the number remains mine for a further 90 days, and I am entitled to request another PAC code within this period and the number cannot be given to anyone else.

I have spent several hours communicating on the chat with ID who have been unable to provide a new PAC code that works - I have unhelpfully been given several but they do not work.

I really need some help with this, as a matter of urgency.


1 reply

Userlevel 4
Badge +7

Hi @katherinesdrew,

I can see that you have posted elsewhere also.

We will be sure to get back to you there.

 

Kash

iD Mobile

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