Question

phone upgrade arrived but box and seal were open

  • 7 December 2023
  • 3 replies
  • 60 views
Kirsty Lewiis
Rank

Phone upgrade arrived but the phone box was already open and seal broken

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Kirsty Lewiis,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Wayne John Gould
Rank

I have also just recieved my new phone and the seal on the box is broken

Kash
Rank
Userlevel 7
Badge +7

Hi @Wayne John Gould,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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