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problem with transferring my number to ID

  • 29 June 2022
  • 1 reply

I have followed all instructions with transferring my old number to ID, but I still experience problems and nobody can get in touch with me..please help


Best answer by andewhite 29 June 2022, 17:54

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Get in-touch with iD using their online chat service at

You can use any telephone number with online chat, and type “talk to a person” once you’re connected (to avoid the bot).

If online chat doesn't work on your smartphone, try another device like a tablet, iPad or laptop.

You can also speak to iD Mobile using facebook or Twitter.

The iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.


Why iD Mobile?