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Question

texts fail to send


Elliott Lloyd-Griffith
Community Member

I am unable to send retxs the come back failed each time

I'm on the Samsung s20

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2 replies

terrywebbs
Helpful
 Contributor
  • Helpful
 Contributor
  • 515 replies
  • June 28, 2021

@Elliott Lloyd-Griffith 

Are you able to make voice calls?

If not then they could be an outage in your area - check coverage in the below link

https://www.idmobile.co.uk/help-and-advice/coverage

Another reason text messages fail is memory issues.
Even if you have lots of memory available t​​​​here is still a limit set on messages.
Try deleting some saved messages from other contacts and then try sending again!


WelshPaul
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  • Platinum 
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  • 3082 replies
  • June 28, 2021

@Elliott Lloyd-Griffith are you using Google messages or Samsung Messages? 

 

If you’re using Samsung Messages then check if RCS is enabled and if it is, turn it off:

  • Messages > Three dots > Settings > Chat Settings > Rich Communication Settings

Now try sending a message and see if they send...